Dealing With Anger

Today I blew up at someone from the Chase bank back in AZ and, given the chance, I will make amends and, at the very least, do things differently. Right now I am attempting to look at the situation honestly and without simply justifying my behavior, which would not be helpful and would definitely not "increase the integrity of the universe". I am reminded of a comment by St. Teresa of Avila that "I never seem unable to find a reason for thinking I am being virtuous when I make excuses for myself. It is better, then, usually to abstain from self-justification under accusation except when failing to explain will cause either offense or scandal." In this situation it is easy for me to self-justify, which helps no-one and pulls me away from a loving response. It is better just to admit that my behavior was not helpful or appropriate and seek to do things differently. I need to meditate on that.