Don'T Take It Personally

I have been participating in a lot of activity in an effort to get some body-work done on my car, primarily dealing with the insurance company and the body-shop.  I find it entertaining to watch as my ego tries to jump up and assert itself, particularly when the person I am addressing reacts to my speech as if I am incompetent.  At one point it was even suggested that my wife could take care of it, since I clearly couldn’t.  Rather than reacting I simply said that I would take care of it.  It is fun to watch, and reassure myself that their reaction says little about me so there is no need to take it personally.